What others wanted to know before you
Answers to frequently asked questions about UX, Conversion
& e-commerce in the beauty, wellness & care sector.
In the beauty and wellness industry, purchasing decisions are highly emotional – trust, aesthetics, and clarity play a key role. Conversion optimization ensures that these factors are specifically translated into the sales process: through compelling user guidance, clear product communication, and psychologically sound design.
Anyone who doesn't use an optimized conversion strategy in these industries is wasting potential in the long run – especially with products that require explanation or are expensive.
That’s why many of our customers start with a thorough analysis – to specifically transform blind spots in the shop into effective ones.
Psychological UX addresses deeper decision-making mechanisms – e.g., through trust building, visual stimuli, cognitive relief, and targeted calls to action.
Especially in beauty e-commerce, where customers want to identify with the brand, a user-psychologically well-thought-out UX strengthens the emotional bond and lowers purchase barriers.
This leads to longer dwell times, clearer decisions and measurably better conversion rates.
In our collaboration, we look at precisely such levers – and how they can be implemented in everyday shop life.
Many cosmetics brands underestimate the importance of a well-thought-out conversion strategy – or rely on off-the-shelf solutions that don't fit their target audience. One of the most common mistakes is prioritizing visual design over functional user guidance: Beautiful design doesn't automatically translate to sales.
Too many distractions on the product page, weak calls to action, or unclear structures in the checkout process also lead to visitors browsing but not purchasing. Especially with skincare or cosmetic products, emotional appeal, trust-building elements, and psychologically effective communication are often lacking.
We analyze precisely such weak points in our UX audits – and show how brands can sell more effectively through targeted optimization.
If you just want quick UX feedback, our Check or Insight is the right fit.
If you want to optimize or automate regularly, check out our retainers – from start to scale .
Tell us what you need – we’ll recommend the right package for you.
Our focus is on Shopify and WooCommerce – we have in-depth knowledge of both systems. Especially for beauty and wellness brands, we focus on what truly converts. We're happy to review other systems upon request.
Our services are aimed at D2C and B2B brands in the beauty, wellness, personal care and supplements sectors – from founders with vision to growing medium-sized companies with scaling goals.
After a free initial consultation, you'll receive a clearly structured proposal. Depending on your package, we'll then begin with analysis, strategy, implementation, or ongoing support. You'll receive full transparency and a dedicated contact person.
This depends on the package you choose:
- Check takes about 2 working days
- Insight takes approximately 3–4 working days
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Impact takes about 5–7 working days , as analysis and implementation are included
- For retainer packages (Start, Flow, Scale) monthly in pulses or continuously , depending on the model and effort
We are happy to coordinate the timeframe with you individually – especially for prioritized topics or time-critical launches.
Yes – you can book us as a conversion consultant, even without implementation. Our strength lies in strategic thinking and clear recommendations for action that you can implement with your team, developers, or through us.