AUDITS

UX & Conversion Optimization for Care Online Shops

Structured UX & CRO optimizations specifically for care e-commerce – from analysis to implementation, focused on key friction points that influence purchasing decisions.

6 audit levels – one system

1 / 6

When quick "aha!" moments are crucial

For shops that need a direct entry point into conversion.

  • 3–7 directly measurable conversion barriers
  • Quick wins by priority
  • Certainty in action without implementation

Uniform assessment logic – for every audit

Systematic, reproducible and scalable.

Unified system

  • Unified UX & Conversion Framework
  • Fixed rating clusters
  • Standardized 0-5 scoring
  • Clear impact prioritization
  • Mobile-first & Cross-Device

What is being evaluated structured into 12 clusters

UX-Struktur
Navigation & Orientierung
Produkt & Content
Vertrauen & Sicherheit
Flow & Checkout
Conversion-Trigger

Simplified illustration – a total of 12 clusters.

Audit level & optional Plus extension

Audit level

  • Systematic evaluation
  • Clear score per field
  • Specific quick wins

Plus expansion

  • Additional perspectives
  • Device-specific evaluation
  • Deeper conversion levers

Audit as a starting point for sustainable impact

Immediately
2 - 8 weeks
3 - 12 months

Quick Wins

specific fixes

Conversion ↑

Redesign / IA / Copy

structural improvements

AOV ↑ / Bounce Rate ↓

Growth

long-term optimizations

LTV ↑
Immediately
Quick Wins
specific fixes
Conversion ↑
2 - 8 weeks
Redesign / IA / Copy
structural improvements
AOV ↑ / Bounce Rate ↓
3 - 12 months
Growth
long-term optimizations
LTV ↑

Wie es nach dem Audit weitergeht – automatisch über das System